Customer Service Representative (100% Remote)

Employer Industry: Financial Services
Why Consider This Job Opportunity...
• Competitive salary
• Opportunity for career advancement and growth within the organization
• Work remotely with WFH benefits
• Health, Dental, Vision Insurance, Retirement benefits provided
• Supportive and collaborative work environment
• Chance to make a positive impact on customer satisfaction and experience
What To Expect (Job Responsibilities)
• Answering/transferring inbound and outbound calls during business hours
• Providing support to other departments and mail services
• Processing customer service requests, payments, and administrative tasks
• Insurance tracking and reporting
• Assisting with early-stage collections duties
What Is Required (Qualifications)
• At least 3 years of customer service experience
• High school diploma or GED
• Proficient in Microsoft Office
• Excellent written and verbal communication skills
• Detail-oriented and organized
How To Stand Out (Preferred Qualifications)
• At least 5 years of customer service experience
• Associate or bachelor's degree in business, communications, or social science
• Knowledge of the Equipment Loan/Leasing Finance industry
• Knowledge of Salesforce
• Bilingual Spanish proficiency
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