Virtual Assistant (On-Site)

Employer Industry: Banking
Why Consider This Job Opportunity...
• Opportunity for career advancement and growth within the organization
• Competitive pay with bonuses offered
• Comprehensive benefits package including health insurance and retirement plans
• Chance to work with cutting-edge digital and self-service technologies
• Supportive and inclusive work environment
• Exciting challenges and opportunities for personal and professional development
What To Expect (Job Responsibilities)
• Ensure exceptional customer satisfaction with every interaction
• Serve as the face of the employer, providing professional and friendly service
• Utilize video technology to effectively communicate with customers
• Process routine financial transactions and maintenance requests
• Educate customers on convenient banking options offered by the employer
What Is Required (Qualifications)
• Proficiency in Microsoft Office: Outlook, Teams, Excel
• Strong communication and interpersonal skills
• Ability to work a full-time schedule, Tuesday through Saturday
• High school diploma or equivalent
• Prior experience in customer service or banking is a plus
How To Stand Out (Preferred Qualifications)
• 1-2 years of experience in a customer service or banking role
• Knowledge of banking products and services
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