Doordash Remote Jobs customer support Associate (Entry Level)

Posted 2025-04-05
Remote, USA Full-time Immediate Start

DoorDash is seeking a motivated and customer-focused individual to join our team as a Customer Support Associate. This entry-level role is perfect for someone who is passionate about helping others and eager to grow within a dynamic company.

Key Responsibilities... • * Provide exceptional customer service via phone, email, and chat. • * Resolve customer inquiries and issues promptly and effectively. • * Assist with order tracking, account management, and troubleshooting. • * Collaborate with team members to improve customer support processes. • * Maintain accurate records of customer interactions and feedback. • Required Skills and Qualifications: • * High school diploma or equivalent; associate or bachelor degree preferred. • * Excellent communication skills, both written and verbal. • * Strong problem-solving abilities and attention to detail. • * Ability to work independently and as part of a team. • * Proficiency in basic computer applications (e.g., MS Office, CRM software). • Experience: • * Previous customer service experience is a plus but not required. • * Familiarity with DoorDash services and platform is advantageous. • Working Hours: • * Full-time position with flexible hours. • * Availability to work evenings, weekends, and holidays as needed. • Knowledge, Skills, and Abilities: • * Strong empathy and interpersonal skills. • * Ability to multitask and manage time effectively. • * Adaptability to a fast-paced, changing environment. • Benefits: • * Competitive salary and comprehensive benefits package. • * Opportunities for career growth and development. • * Remote work flexibility. • * Employee discounts on DoorDash orders. • Why Join DoorDash: • * Be part of a leading tech company revolutionizing the food delivery industry. • * Work in a collaborative and inclusive environment. • * Contribute to meaningful projects that impact millions of customers. • How to Apply:Interested candidates can apply online through the DoorDash careers page at DoorDash Careers.

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