Remote Customer Support Specialist

Remote Customer Support Specialist

Summary...

Leading provider of rent-a-car services, offering an extensive selection of vehicles to cater to the varied needs of customer, is seeking a dedicated Remote Customer Support Specialist to join their team.

Primary Responsibilities
• Handle inquiries from customers through telephone, chat, and email.
• Assist clients with booking, modifying, and canceling their vehicle reservations.
• Provide precise details regarding vehicle availability, leasing rates, policies, and guidelines.
• Promote additional products and services to meet client needs and enhance their rental experience.
• Keep detailed records of customer interactions in the CRM system.

Qualifications
• Previous experience in customer service, call center, or a related role.
• Exceptional verbal and written communication skills.
• Strong ability to solve problems with a customer-oriented approach.
• Knowledge of CRM software a plus.

Customer Support Roles Offer
• Competitive hourly salary based on experience.
• Full benefits package including health, dental, vision, and paid time off.
• Opportunities for professional growth and career advancement.
• Employee discounts on car rentals services.
• Flexible work from home options.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits:
• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Shift:
• Day shift

Work Location: Remote

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