3rd Shift Remote Call Center Customer Service Representative
Posted 2025-04-05At CDS we pride ourselves on delivering exceptional customer experiences. As a 3rd shift remote Call Center Customer Service Representative, you will be the voice of our company, providing top-notch support and assistance to our valued callers in ensuring customer satisfaction every step of the way. Our call center is open 7 days a week and the candidate must be available to work a 5 day schedule... from 8:00 pm - 5:00 am or 11:00 pm to 8:00 am.
What We Offer:
 Competitive hourly wages.
 Comprehensive training program to ensure you have the skills and knowledge needed to succeed.
 A supportive team environment.
 Employee benefits package which includes 401k Plan, vacation, holidays and more.
What We're Looking For:
Successful candidates must live in Florida, Indiana, North Carolina, Ohio, or South Carolina only and possess their own computer equipment identified below to ensure compatibility with CDS' software applications:
 Laptop or desktop computer
 Two monitors to allow for easy switching between multiple open apps
 Windows 10/11 Pro (not Home or Home S Mode).
 Processor - Intel Core i5, i7, etc. Celeron processors are not recommended.
 8GB Memory / RAM.
 Hard Drive Size - Minimum 128GB.
 Wired Ethernet connection - wireless connections via WiFi, no Hotspot or 5G.
 Internet Speed - Wired internet speed from internet provider needs to be 100 mbps
 Chromebooks and Macs are not acceptable or compatible.
Your skills:
 Excellent communication skills, both verbal and written
 Strong problem-solving abilities and a customer-centric mindset
 Ability to thrive in a fast-paced, dynamic environment
 Previous call center customer service experience
 High school diploma or equivalent
Apply today and take the first step towards an exciting career opportunity with CDS at [email protected]
Apply Job!