Virtual Inboud Call Center Agent (Remote)

This a Full Remote job, the offer is available from: United States, Sweden, New York (USA)

Virtual Call Center Agent Job Responsibilities...
• Obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Establishes policies by entering client information; confirming pricing.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes sales and organization mission by completing related results as needed.

Call Center Agent Skills / Qualifications: • Verbal communication • Phone skills • Listening • Data entry skills • People skills • Informing • Customer focus • Customer service • Attention to detail • Professionalism • Multi-tasking

Education, Experience, and Licensing Requirements: • University/college degree is an asset. • Previous customer service experience,

This offer from "HR Prospect" has been enriched by Jobgether.com and got a 75% flex score

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