Client Support Coordinator

The Offer
• Work in a company with a solid track record of performance
• Work alongside & learn from best in class talent
• Flexible working options

Ideal Candidate

Key Responsibilities: • Efficiently onboard new users and agents, guiding them through our processes. • Communicate clearly and effectively with agents from various countries. • Build strong relationships with clients, fostering a collaborative environment. • Address and resolve client queries promptly to ensure satisfaction. • Gather and report client feedback to enhance our services. • Provide basic technical assistance and troubleshoot issues related to our platform. • Stay updated on our products to deliver accurate information to clients. • Collaborate with team members to ensure cohesive support.

Work Hours:
• 7 PM to 3 AM IST

What We Offer:
• Permanent work-from-home position with a flexible setup.
• Opportunities for professional growth and skill development.
• A supportive team environment with exposure to an... international client base.

The Profile

Qualifications: • Excellent communication skills in English (verbal and written). • Freshers are encouraged to apply; no prior experience is required. • Strong willingness to learn and adapt in a fast-paced environment. • Basic tech-savviness; familiarity with CRM tools is a plus. • Ability to engage effectively with clients from diverse backgrounds. • Strong organizational skills and attention to detail

The Employer

Our client is a leading global technology company that integrates platforms to deliver productivity. Our client combines strategy, design, and software engineering to help businesses succeed

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