Guest Services Agent

A Better Life is looking for a Guest Service Representative in Aspen / Snowmass, CO.

Who we are...

As a full-service property management, vacation rental, and concierge service, ABL curates and delivers experiences that allow our clients to enjoy A Better Life. Our standard for excellence, can-do attitude, and attention to detail sets us apart in the Roaring Fork Valley.

What we're looking for:

We are seeking a motivated and reliable Guest Services Associate to join our team. The ideal candidate will have a heart for hospitality, personable demeanor, and strong communication skills. This role involves various tasks aimed at enhancing our guests' experience and ensuring they have a seamless stay.

You will be responsible for:
• Check-Ins: Welcome guests upon arrival, provide key information about the property, and ensure a smooth check-in process.
• Property Preparation: Prepare properties for guest arrivals, including staging and making sure everything is in perfect condition.
• Arrival Assistance: Assist guests with any questions or needs they may have upon arrival, ensuring they are comfortable and informed about the property and local area.
• Grocery Shopping: Fulfill grocery orders for guests, ensuring all items are delivered and accurately selected.
• Errand Running: Handle various concierge errands as needed to support guest satisfaction and operational efficiency.

What we’re offering:
• Competitive pay at $25/hour or a $45 flat rate for guest check-ins.
• Opportunity for growth and transition to a full-time role.
• Work in a dynamic environment with a supportive team.
• Gain experience in the vacation rental and luxury property industry.

What we need from you:
• Strong customer service skills and a friendly, welcoming demeanor.
• Excellent communication and time-management abilities.
• Attention to detail and a commitment to high standards.
• Ability to manage multiple tasks and work efficiently.
• Reliable transportation or a valid driver's license.
• Flexibility to work varied hours, including weekends and holidays.

Join A Better Life and help us create exceptional experiences for our guests in Aspen / Snowmass, CO!

Job Types: Part-time, Seasonal

Pay: $25.00 - $45.00 per hour

Expected hours: 1 – 20 per week

Benefits:
• Employee discount
• Flexible schedule
• Professional development assistance

Schedule:
• Day shift
• Evening shift
• Weekends as needed

Ability to Commute:
• Snowmass Village, CO 81615 (Required)

Work Location: In person

Apply Job!