Work-From-Home Customer Service Representative (Full-Time)
Posted 2025-04-06Employer Industry: Business Process Outsourcing (BPO)
Why Consider This Job Opportunity...
 Competitive compensation packages with regular reviews and raises based on tenure and performance
 Regular daily, weekly, and monthly incentives including monetary rewards and prizes such as electronics and trips
 Opportunities for professional development and career advancement
 Engaging and fun work environment with a casual dress code
 Paid time off, paid holidays, and paid training opportunities
What To Expect (Job Responsibilities)
 Listen to customers, understand their needs, and resolve customer issues
 Utilize systems and technology to complete account management tasks
 Recognize sales opportunities and apply sales skills to upgrade services
 Explain and position products and processes to customers
 Ensure first call resolution through effective problem-solving and call handling
What Is Required (Qualifications)
 Must be 18 years of age or older
 High school diploma or equivalent
 Excellent organizational, written, and oral communication skills
 Ability to type swiftly and accurately (20+ words a minute)
 Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
How To Stand Out (Preferred Qualifications)
 Experience in customer service, tech support, inside sales, or back-office support
 Strong team orientation and customer focus
 Ability to thrive in a fast-paced environment with change and ambiguity
#BusinessProcessOutsourcing #CustomerService #CareerOpportunity #CompetitivePay #ProfessionalDevelopment
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