Customer Service Representative

Consider the appliance industry! Candidates from the wireless industry, cable, furniture, paint, and other home improvement industries are encouraged to apply! We offer work-life balance, advancement opportunities, and increased income for professionals transitioning from those industries! As the 24th largest appliance dealer, we’re stable, recession proof, and quickly expanding across Colorado... and the Midwest!

We’re growing with advancement opportunities to store management, into business-to-business account manager positions – we even have logistics manager positions open! Find your career with us!

Overview:
• Training starts at $50K
• Top earners make over 120K (average is 81K)
• This is no-pressure customer service (our customers are excited to buy appliances they need ASAP!)

Schedule:
• No late nights!
• We work a 4 ½ day work week!
• Two consecutive days off in a row!
• Weekends are required
• Stores open between 9am-7pm Monday-Saturday, 11am-6pm Sunday

Key Responsibilities: • We take turns helping walk-in traffic (no cold calling!) • This is largely project management: manage the delivery and installation scheduling for your clients’ needs, communicate backorder updates, and help customers solve their appliance needs • Manage repeat customers needing products for rental and other property investments • Continue to train and develop product knowledge • Execute marketing programs and other company initiatives

We hope you’ll grow with us (Advancement Opportunities):
• Corporate Office positions (Marketing, Purchasing, Inventory, etc.)
• Operations management
• Online Sales
• Account Management with our Multi-Family and Builder Businesses
• Store Management – We love to promote internally!

What Else?
• Appliance/Mattress industry ranked as one of the TOP 10 CAREERS for people without a college degree
• Essential needs business! Recognized as Best Places to Work by NATM Dealer Association
• Google: 4.7 Star Rating out of almost 10,000 Reviews -- Go to bigboxappliancereviews.com to compare!
• Indeed: Over 500 reviews - Overall Division Rating Close to 4.6 Stars

Excellent Benefits valued at $7,000/Year:
• Paid Vacation: First year 11 days paid time off, 3 weeks in 3rd year, 4 weeks after!
• Excellent Medical, Dental, & Vision Insurance
• Matching 401K
• Generous merchandise discounts - Up to 40% off on Appliances, Electronics and Bedding
• $25,000 Complimentary Life Insurance Policy

Schedule a video interview with us today!

#AFMKHIRING

#MC2022

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:
• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:
• Day shift

Work Location: On the road

Apply Job!