PT Customer Service Representative - Work From Home
Posted 2025-04-06Employer Industry: Customer Support Services
Why Consider This Job Opportunity...
 Competitive pay
 Opportunity for career advancement and growth within the organization
 Work remotely from anywhere within the U.S.
 Supportive and collaborative work environment
 Chance to make a positive impact on customer satisfaction and experience
What To Expect (Job Responsibilities)
 Respond to customer queries in a timely and accurate manner via phone, email, or chat
 Identify customer needs and assist them in utilizing specific features
 Analyze and report product malfunctions
 Update internal CRM with information about technical issues and discussions with customers
 Monitor customer complaints on social media and reach out to provide assistance
What Is Required (Qualifications)
 Must be available and punctual for scheduled work shifts
 Exceptional phone and listening skills
 Exceptional written and verbal communication skills
 Ability to analyze technical issues effectively
 Experience in customer service roles
How To Stand Out (Preferred Qualifications)
 Experience with CRM systems
 Familiarity with social media platforms for customer support
 Background in technical support or related field
#CustomerSupport #RemoteWork #CareerOpportunity #CompetitivePay #CustomerSatisfaction
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