Front Office Agent

Job Summary of Front Office Agent:

In order to provide exceptional guest service and maintain the financial success of our hotel, we are seeking candidates for the role of Front Office Agent. In this position, employees will be responsible for greeting and registering guests, as well as checking them out upon departure. Full-time and part-time positions are available with flexible scheduling options, and no prior experience is necessary. Our company offers excellent benefits and the potential for advancement.

Responsibilities of Front Office Agent:
• As a Front Office Agent you have the essential duty of welcoming guests with a courteous greeting and register them in a timely manner while providing an excellent service experience
• Executes the necessary steps for guests to leave the hotel premises
• Addressing guest concerns throughout their hotel experience
• Promoting the amenities and services provided by the hotel while upgrading the guests is an essential part of the job
• Organizes and executes various marketing programs catering to incoming guests
• Our complimentary welcome packet includes room keys, appreciation tokens, and lovely gifts to show our gratitude for your patronage

Qualification of Front Office Agent:
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Ability to work on your own and as part of a team
• Hospitality - We're passionate about delivering exceptional
• guest experiences Integrity,We do the right thing, all the time
• Productivity
• Dependability
• Completed high school certificate or equivalent

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