Work-at-Home Customer Service Representative Job Openings (Full-Time)

Employer Industry: Customer Service and Business Process Outsourcing

Why Consider This Job Opportunity
• Competitive base pay with additional variable bonuses and cash incentives
• Comprehensive health benefits available after 90 days of employment
• Paid Time Off and holidays to ensure a healthy work-life balance
• Opportunities for career growth and advancement within the organization
• Fun and engaging work environment with a casual dress code
• Employer provides necessary equipment for remote work

What To Expect (Job Responsibilities)
• Handle inbound customer inquiries and troubleshoot basic technical issues
• Listen to customers, understand their needs, and resolve customer issues
• Utilize systems and technology for account management tasks
• Recognize sales opportunities and apply sales skills to upgrade services
• Escalate customer dissatisfaction appropriately to the managerial team

What Is Required (Qualifications)
• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Ability to type swiftly and accurately (20+ words per minute)
• Basic knowledge of Microsoft Office Suite and Windows operating system

How To Stand Out (Preferred Qualifications)
• Highly motivated, energetic, and dedicated individuals are encouraged to apply
• Strong team orientation and customer focus
• Ability to thrive in a fast-paced environment

#CustomerService #RemoteWork #CareerGrowth #CompetitivePay #BusinessProcessOutsourcing

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