Customer Service Consultants

This a Full Remote job, the offer is available from: India

Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you.

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Job Description:

Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.

Qualifications: • A high school diploma or GED equivalent. • Demonstrated ability to thrive in a high-volume inbound call environment. • Strong verbal and written communication skills, with proficient reading abilities. • The ability to multitask effectively, utilizing various applications; prior experience with CRM applications is a plus. • Basic proficiency in PC keyboarding and Microsoft Office applications (Outlook, Word, Excel). • Prior experience in customer service is preferred but not required.

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Job Category: BPO
Job profile: Customer Service Consultants
Job Type: Full Time
Job Location: Hyderabad
Company Name: sutherland
Post Date: 02-05-2024
Experience: 1 - 4 Years

This offer from "Indian Occupation" has been enriched by Jobgether.com and got a 72% flex score.

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