Customer Support Representative
Posted 2025-04-06Benefits:
 401(k)
 Dental insurance
 Health insurance
 Paid time off
 Vision insurance
Benefits/Perks
 Medical insurance
 Dental insurance
 Vision insurance
 401K retirement with company match
 Vacation, paid time off
 Company-paid training
 Employee discounts for Culligan in-home products
 Eligibility for annual recognition and training meetings/events
Job Summary
Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
 Extensive problem-solving, order processing, and helping to manage customer accounts
 Provide proactive sales support by developing close relationships with customers
 Schedule service and delivery orders
 Coordinate schedules with the service/operations team
 Contact customers for purposes of scheduling additional services or offering maintenance plans
 Refer unresolved customer grievances to designated departments for further investigation
Qualifications
 High school diploma or GED
 Minimum of two years of customer service experience required
 Strong time management and project management skills
 Proficient in Microsoft Office (word, excel, outlook)
 Excellent communication skills, both written and verbal
About Culligan
As the worldÂs leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
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