American Airlines Customer Service (Work At Home)
Posted 2025-04-06
Remote, USA
Full-time
Immediate Start
American Airlines is hiring enthusiastic and motivated individuals to work from home as Customer Service Representatives. As a Customer Service Representative for American Airlines, you will be responsible for assisting customers with booking flights, handling inquiries, and resolving any issues or concerns. YouÂll be providing exceptional support while helping customers with their travel plans from the comfort of your own home. Key Responsibilities:  Provide top-tier customer service via phone, chat, and email  Assist customers with booking, changing, or canceling flights  Resolve customer complaints and issues in a timely and professional manner  Stay informed about company policies, procedures, and promotions to better assist customers  Work independently and efficiently to meet performance metrics and goals Requirements:  High school diploma or equivalent  Strong communication skills and a customer-first attitude  Ability to work from home with a reliable internet connection  Previous customer service experience is preferred but not required  Availability to work flexible shifts, including weekends and holidays Why Join American Airlines?  Competitive pay and benefits package  Work from the comfort of your home with flexible hours  Career advancement opportunities within a global airline company  A supportive and collaborative team environment Apply today to start your journey with American Airlines and make a difference in the travel experience for customers worldwide!
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