Consumer Lending Process Administrator - Covington, KY

About the position

The Process Administrator position is designed to deliver exceptional customer service while performing a variety of moderately complex tasks that require a detailed understanding of company and departmental procedures. This role is ideal for a self-starter looking to grow within the organization, as it involves cross-training in various functions and may include training less experienced employees.

Responsibilities
• Receives, classifies, reconciles, interprets, consolidates, maintains and/or summarizes multiple sources of records, files or documents.
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• Compiles regular and special reports drawing data from a variety of sources.
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• Exchanges information and resolves problems where multiple non-standard solutions are available.
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• Refers unusual cases to team leader or supervisor.
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• May train less experienced employees and/or organize work flow.
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• Performs other duties as assigned.

Requirements
• High School Diploma or GED required.
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• 1 or more years of work experience in a processing type function.

Nice-to-haves
• Excellent in customer service, highly motivated, focused, and goal oriented.
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• Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor.
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• Strong organizational skills with attention to detail, planning and follow-up.
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• Ability to multi-task.
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• PC and internet proficiency.
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• Microsoft Office - Excel, Word.

Benefits

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