Customer Engagement Leader

Customer Engagement Leader

Job Summary of Customer Engagement Leader:

As a Team Leader at Primark, you will be responsible for guiding and empowering a team of Sales Associates to provide excellent customer experiences and drive sales results. This position offers a platform for career growth within a fast-paced retail setting that values collaboration and individual development.

Job Duties and Responsibilities of Customer Engagement Leader:
• Motivate and train your team to curate a dynamic store setting that fosters engaging customer encounters and enhances their satisfaction.
• Oversee the daily activities of a designated departmental section, focusing on inspiring and maintaining attractive visual exhibits.
• Facilitate the recruitment, induction, and advancement of Sales Associates, all the while encouraging a culture that values continuous learning.
• Foster collaboration with store managers to streamline day-to-day functions and promote high team productivity.
• Successfully handle customer feedback and complaints.
• Increase product availability based on customer demand through precise stock file management.
• Oversee pricing precision and confirm adherence to Primark's Pricing Principles.

Qualifications and Experience of Customer Engagement Leader:
• Developing solid interpersonal skills to effectively connect with clients and efficiently manage a team.
• Well-documented success in meeting customer service needs while upholding superior store standards.
• Deep understanding of commercial landscape and insight into prevalent local market trends.
• Proficiency in mentoring and helping a team to achieve objectives.
• Capacity to adapt and prosper in a fast-moving retail environment.
• Displaying adept organizational and scheduling competencies to achieve set deadlines.
• Keyholders are accountable for safeguarding cash and stock assets from theft or loss.

Benefits of Customer Engagement Leader:
• In-depth introduction and help to set you up for achievement.
• Valuing your well-being through competitive perks and an emphasis on maintaining a work-life balance.
• Options for advancing one's career within a growing multinational firm.

Salary:
• Earnings can vary from $26.00 to $27.50, influenced by past performance and site specifics.

About Company:

Primark is devoted to building a workplace that embraces and empowers all individuals to excel

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