Digital Banking Analyst Lead
Posted 2025-04-06About the Role
We are seeking a highly skilled Digital Banking Analyst to join our team at German American Bancorp. This individual will be responsible for ensuring the smooth operation of our digital banking services, including online and mobile banking, debit cards, and ATMs.
Key Responsibilities
 Support and maintain critical digital banking applications and equipment
 Provide escalated support for internal and external customers
 Manage application updates and hotfixes
 Coordinate small-scale projects to meet deadlines
Requirements
 5+ years of experience in application support and/or customer support of digital services
 Bachelor's degree in Computer Science or Computer Information Systems preferred
 Vendor and/or project management experience is a plus
 Working knowledge of customer form factors, including mobile devices, tablets, desktops/laptops, and associated operating systems and internet browsers
What We Offer
 Estimated Salary: $65,000 - $85,000 per year
 Medical, dental, vision, STD, LTD, Life insurance, etc.
 17 days paid time off, 11 paid holidays, and bereavement leave
 Educational Assistance Program
 Wellness benefits
 Life event coverage
 Paid parental bonding leave
 Service awards
 Financial benefits, including 401(k) match and stock purchase plan
 Great deals on national and local discounts
 Logo wear discounts
 Free checking account, checks, and discounted bank services
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