Director of Mortgage Sales

This is a remote position and we're accepting applications from anywhere in the U.S. We also have an optional office in Austin you can use if you live here or come visit. Knowledge of Texas, Colorado, and/or Georgia markets is preferred.

About Homeward

Buying a home should be an exciting milestone. But all too often, it’s stressful, especially in a competitive market or when you’re buying and selling at the same time. So we’re redesigning the homebuying experience. We’re a fast-paced real estate fintech startup that teams empowers agents to help homebuyers buy with cash. We buy homes on behalf of our partners’ clients with our cash, then the client buys the home back from us.

Founder and CEO Tim Heyl, a 10-year industry veteran and owner of one of the fastest-growing agent teams in the country, started Homeward in 2018. In fact, he bought our first customer’s home with his own life savings. Today we offer two services — Buy with cash and Buy before you sell — in Texas, Colorado, and Georgia.

We’re backed by top-tier venture investors, including Adams Street, Javelin, and LiveOak. We’ve raised more than $25 million in equity to grow the business, and have secured more than $100 million in debt to buy homes for our customers. Our leadership team includes experts from the real estate, mortgage, and technology industries.

About the opportunity

Homeward Mortgage is focused on bringing financial innovations to life and delivering a seamlessly integrated mortgage experience to every Homeward customer. We’re the newest business line at Homeward and have recently made the leap from mortgage broker to direct lender. We’re building a team of subject matter experts and business people with an entrepreneur's mindset and ability to get stuff done.

We’re looking for a Director of Mortgage Sales to own the development and execution of Homeward Mortgage’s sales team department and strategies. You’ll be responsible for building and overseeing a rapidly growing team of more than 15 licensed Mortgage Loan Officers, ensuring they have the resources, workflows, and training needed to provide top level service to Homeward’s agents and customers through the mortgage process. You’ll report to the VP of Mortgage Lending while collaborating regularly with other cross functional departments within Homeward and Homeward Mortgage.

Responsibilities will include:
• Develop and execute a comprehensive strategy of sales routines, incentives and process to build enduring customer and agent relationships
• Recruit, develop & lead a high-performing team of licensed Mortgage Loan Officers and Sales Managers that optimize the mortgage experience by providing consistent communication, guidance on mortgage products and pricing, and on time closings.
• Develop, manage, and execute initiatives necessary to achieve company goals
• Develop reporting to create visibility for Homeward’s senior leadership and board of directors
• Collaborate with Homeward and Homeward Mortgage operations and product teams to ensure the Sales team team workflow, communication, and service level accountability are in alignment and create a seamless Homeward experience.

About you:
• 5+ years of experience of developing and managing sales teams in the mortgage industry
• Deep knowledge and understanding of mortgage transactions, mortgage compliance, loan products, and sales techniques.
• Experience cultivating and maintaining relationships with top producing real estate agents
• Experience working in a fast-paced, startup environment
• Tangible experience building something from the ground up
• Ability to thrive in ambiguous or uncertain environments
• Interest in improving the complex, emotional process of buying and selling a home and making it the exciting milestone in people’s lives that it deserves to be
• NMLS license preferred (any state)

Homeward Values

THE GOLDEN RULE
Whether we’re dealing with colleagues or customers, we follow The Golden Rule, treating others the way we want to be treated. It’s a simple rule, but it’s also significant: we don’t prioritize money or growth over people, and we practice empathy at every opportunity.

CALM FOCUS
We work in tech and build solutions for real estate. Both are fast-paced and stressful industries. So it’s important that we focus on the larger objective rather than rushing from one task to the next. If something is out of scope, we say “No.” If something feels rushed, we pump the brakes. This calm focus helps us create solutions our customers love.

ONE TEAM, ONE DREAM
Big problems require big solutions. We look at our customers’ experience holistically, and recognize that solving them requires collaboration across teams. This approach extends to cooperation among our three affiliate companies — Homeward, Homeward Mortgage, and Homeward Title — and results in a better homebuying experience.

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