Sr Program Manager, Population Health

About the position

The position involves leading and managing the operational and tactical aspects of multiple or enterprise-scale projects focused on population health and health equity. The role requires strategic planning, program management, and collaboration with various stakeholders to ensure successful project implementation and evaluation.

Responsibilities
• Develop project plans and recommendations to support population health and commercial care management strategy.
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• Lead implementation, track, and report on project status.
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• Facilitate cross-functional workgroups to define and develop concept designs, business cases, and marketing strategies.
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• Develop and track KPIs, budgets, and financial forecasts to support project objectives.
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• Generate ideas from inception through program design stages to improve outcomes, focusing on health equity.
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• Leverage data and reports to inform interventions and strategies.
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• Identify and analyze target audiences and their specific program needs.
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• Develop and deploy marketing strategies to increase member engagement in programs.
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• Coordinate the development and implementation of policies and procedures for program measurement.
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• Control and monitor project effectiveness, updating plans as necessary.
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• Ensure compliance with NCQA PHM requirements.
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• Represent the organization in meetings with external parties, including vendors and consultants.
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• Assist with analysis and development of business processes to ensure quality and cost-effectiveness.
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• Develop an escalation process for issues and concerns.
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• Create business process improvement initiatives and communication plans.
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• Provide indirect reports with clear expectations, feedback, coaching, and training.

Requirements
• Bachelor's degree and 5 years of experience in project management.
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• Master's degree preferred.
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• In lieu of degree, 7 years of relevant experience.
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• Expertise in public health, health administration, or health care quality.

Nice-to-haves
• Ability to navigate multiple priorities in a dynamic and fast-paced environment.
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• Demonstrated proficiency in independent problem-solving.
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• Growth mindset.

Benefits
• Annual Incentive Bonus based on corporate goal achievement and individual performance.
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• 401(k) with employer match.
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• Paid Time Off (PTO).
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• Competitive health benefits and wellness programs.

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