Customer Support Travel Representative (Remote)

Join us as a Customer Support Travel Representative, where you'll be instrumental in facilitating seamless travel experiences for both our clients and employees. This role is perfect for individuals who have a deep passion for travel, exceptional organizational abilities, and a dedication to providing top-notch customer service. You'll collaborate closely with clients, assisting them in crafting travel itineraries, arranging accommodations, and managing related logistics.

Responsibilities:

Travel Arrangement:
• Aid in the booking of flights, accommodations, rental cars, and other transportation options for clients and employees
• Conduct thorough research to recommend travel options that meet budgetary constraints and align with individual preferences
• Ensure accuracy and timeliness in preparing all travel documents and itineraries

Customer Service:
• Serve as the primary point of contact for travelers, promptly addressing any inquiries or concerns with professionalism
• Deliver exceptional customer service to guarantee a positive and memorable travel experience for all clients and employees

Itinerary Management:
• Create and maintain detailed travel itineraries, encompassing flight schedules, hotel reservations, and activity bookings
• Collaborate with various vendors and service providers to secure all necessary components for seamless travel arrangements
• Prepare quotes, itineraries, and invoices related to travel expenses for client review and approval

Qualifications: • High school diploma or equivalent; a degree in hospitality, tourism, or a related field is advantageous • Strong organizational skills with the ability to multitask effectively • Excellent communication skills and a customer-centric mindset • Attention to detail and the capability to thrive in a fast-paced environment • A genuine passion for travel coupled with a willingness to continuously learn and adapt

Perks:
• Remote work flexibility promoting a healthy work-life balance
• Access to exclusive travel perks, discounts, and special offerings
• Opportunity to contribute significantly to creating unforgettable travel experiences
• Continuous training and professional development opportunities to enhance your skills
• Collaborative team environment fostering creativity and personal growth
• Competitive compensation package with performance-based incentives

Benefits:
• Flexible schedule
• Travel perks
• Licensed & bonded
• Personal website
• E&O insurance with fraud protection
• Daily training available
• Travel agent certification
• Full training provided
• Work full-time or part-time
• No prior experience necessary

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