E-Commerce Business Analyst

Description:
• Brilliant Earth is hiring a hands-on Ecommerce Business Analyst.
• Key role in automating and building processes for scalability and growth.
• Responsible for developing quantitative analyses to drive business decisions.
• Create workflows and customize reports, searches, and forms.
• Communicate directly with internal teams and contracted developers.
• Drive and QA automation projects to streamline operational processes.
• Analyze and optimize business workflows.
• Own and maintain integrations for various MarTech solutions.
• Develop and update Process Flows and documentation.
• Create and execute test plans for solution functionality and quality.
• Lead project scoping, scheduling, and execution.

Requirements: • 3+ years of experience in business analysis, ideally in e-commerce, retail, or technology. • A BA degree (or equivalent experience) is preferred. • Strong understanding of Ecommerce (Shopify preferred) and business operations. • Experience with NetSuite ERP and Salesforce CRM software and integrations preferred. • Background in quantitative analysis or retail operations is a plus. • Strong verbal and written communication skills. • Detail-oriented and highly organized. • Strong project management skills. • Ability to manage multiple priorities in a fast-paced environment. • A collaborative team player with a proactive, solution-oriented mindset.

Benefits:
• Career Growth.
• Diverse, mission-minded team.
• Lifestyle Spending Account.
• Continued Education.
• Employee Discounts.
• Mental Wellness Perks.
• Giving Back and Volunteer Opportunities.
• Medical, Dental, and Vision.
• 401k match.
• Open PTO Policy.
• Parental Leave.
• Disability and Life insurance.
• Pre-Tax Commuter Benefits.

Apply Job!