Senior Relationship Manager

Posted 2025-04-06
Remote, USA Full-time Immediate Start

Job Description:
As a Regional Account Manager, you will play a key role in developing and executing innovative account management strategies to drive growth and deepen client relationships. You will be responsible for leading sales efforts to deliver multiple revenue streams and further penetrate accounts, with a focus on driving non-transaction, premium revenue. You will also be responsible for developing an in-depth understanding of key business drivers, organizational culture, and the competitive edge of clients.

Key Responsibilities: • Develop and execute innovative account management strategies to drive growth and deepen client relationships. • Lead sales efforts to deliver multiple revenue streams and further penetrate accounts. • Develop an in-depth understanding of key business drivers, organizational culture, and the competitive edge of clients. • Research market and competitors to highlight American Express Global Business Travel's outstanding value. • Create creative pricing strategies and contribute to ongoing client P&L management. • Lead business planning, C-Level executive reviews, quarterly and annual reviews, and business negotiations on rebids for regional accounts. • Enhance the American Express Global Business Travel value proposition through policy consultation, researching white paper needs, technology road mapping, optimizing online solutions, and event content development. • Develop client innovation forums, including agenda ideas and content, guest speakers, panelists, and facilitators specific to driving premium revenue.

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