Live Chat Representative

Posted 2025-04-05
Remote, USA Full-time Immediate Start

Overview

We are seeking a Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.

Duties
• Communicate with customers via phone, email, and chat to assist with inquiries and issue resolution
• Perform data entry tasks accurately and efficiently
• Handle cash transactions and maintain accurate records
• Conduct outbound calling campaigns to follow up with customers
• Assist in office administrative tasks as needed

Qualifications
• Proficient in English, both verbal and written
• Strong computer skills with the ability to navigate computerized systems
• Excellent typing skills
• Bilingual proficiency is a plus
• Prior experience in customer support or a related field is preferred

Job Types: Full-time, Part-time

Pay: $18.25 - $19.40 per hour

Benefits:
• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Shift:
• Day shift
• Evening shift
• Morning shift
• Night shift
• Overnight shift
• Rotating shift
• Split shift

People with a criminal record are encouraged to apply

Work Location: Remote

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