Director - Controller

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At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex

How will you make an impact in this role?

Based in US - Phoenix, AZ, the Management reporting Director is part of Global Finance Operations (GFO), Controllership, Finance. The role focuses on ensuring the timeliness and accuracy of Management Reporting with regards key statistical data and required auditability & controls are maintained. The Director will manage a team of 7 colleagues and will partner with Finance leaders.

Key Responsibilities: • Management Reporting with regards key statistical data e.g. Discount Billed Business, CIF, Headcount etc • Maintain DRM reference hierarchies (Product, merchant industry, org ID, etc.) BAU updates as well as impacts from projects and initiatives • SECM - Validation of automated process to bring legal and managed in balance – Cornerstone UTV pull, compared to Legal create manual file EssBase Pull • Execute on key enterprise projects e.g. LUMI Transition, ARDW Decommission in terms of linkages with GFO, Data Cutovers to FALCON etc • Ensure timely closure of Management Reporting from month end perspective including trouble shooting • Collaboration across a broad range of stakeholders including CP&A, Technology

Controls & Compliance
• Maintain Data integrity in Management Reporting from SOR to downstream applications
• Build, Maintain, Enhance Data Governance capabilities to automate data validations

Stakeholder Management:
• Act as a liaison between finance, business, and technology teams to ensure seamless collaboration
• Communicate effectively with senior leadership and other stakeholders on key performance metrics, risks, and improvement initiatives

Leadership & Team Management:
• Lead and mentor a team of professionals
• Foster a culture of accountability, continuous learning, and innovation
• Provide strategic direction and mentorship to team members

Key Competencies:
• Strategic thinking and decision-making
• Strong understanding of Data architecture, Data Governance
• Ability to manage complex, cross-functional projects
• Change management and organizational transformation expertise
• Agile mindset – positive, can-do attitude with the flexibility to adapt
• Leadership – act & lead with courage, make decisions quickly & influence change

Minimum Qualifications: • Proven expertise in financial controls, and compliance • Strong leadership skills with experience managing teams • Excellent analytical, problem-solving, and communication skills

Preferred Qualifications: • Bachelor’s degree in accounting, Finance, Business Administration, or related field (MBA or professional certifications like CPA/Chartered Accountant, or similar qualification, preferred) • 10+ years of experience in financial operations, shared services, or service management roles • Familiarity with ERP / Data Lakes / BI tools (Cornerstone, FDL, Oracle, TM1)

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

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