Senior Director, Distribution Operations - Relationship Management

Posted 2025-04-06
Remote, USA Full-time Immediate Start

Location(s): United States of America City/Cities: Atlanta Travel Required: 00% - 25% Relocation Provided: No Job Posting End Date: March 21, 2025 Shift: Job Description Summary: Position Overview The North America Foodservice Distribution Network is a critical route-to-market for delivering Coca-Cola Foodservice brands and products to the right outlets at the right time, ensuring that customers consistently serve the highest quality Coca-Cola beverages to their consumers. As a key member of the National Foodservice Distribution (NFD) leadership team, the Senior Director of Distribution Operations & Relationship Management plays a vital role in advancing NFD's vision of becoming the most valued partner both externally and within the Coca-Cola System. This position, leading a team of Operations Subject Matter Experts (SMEs) and Distribution National Sales Executive (DNSE), will provide supply chain/ operations thought leadership while fostering value-driven relationships with Distributors. In addition, the Director will develop strategic plans and oversee the execution of initiatives that ensure product availability, enable growth, and enhance process efficiencies and effectiveness. Key Responsibilities Provide thought leadership in creating a multi-year roadmap and lead the development of new capabilities as well as execution of process enhancements that will deliver Best-In-Class fulfillment performance for the Coca-Cola System. Drive continuous improvements in order-to-cash processes to maximize efficiencies and effectiveness. Design and implement route-to-market strategies to ensure successful delivery of innovation and low-velocity products for all Coca-Cola North America offerings (e.g., Bag-In-Box, Freestyle, Nutrition etc.) Collaborate with Coca-Cola Bottlers to develop distributor programs, capabilities, and training solutions that drive profitable category growth. Cultivate and strengthen relationships with senior executives (C-Suite, SVPs, VPs of Procurement, Operations, etc.) within the distributor portfolio through Top-to-Top meetings and ongoing stewardship and collaboration sessions. Stay informed on competitive landscape developments and share valuable insights with the NFD team. Provide visionary leadership to direct reports, foster their professional development, and empower the team to achieve business goals in alignment with NFD’s strategic priorities. Education Requirements: Education: Bachelor’s Degree or equivalent work experience – MBA preferred Related Work Experience: 12+ years Functional Skills: Order to Cash & Supply Chain Knowledge: Understand the end-to-end process to anticipate implications of process changes and identify solutions that enhance fulfillment performance, increase efficiencies or enhance effectiveness. Supply Chain Optimization: Analyze, design, and implement efficient distribution networks that ensure products are delivered to the right outlets at the right time. Relationship Management: Manage and strengthen relationships with key stakeholders, including Customers, Distributors, Bottlers, and Suppliers, to build long-term, mutually beneficial partnerships. Annual Business Planning & Execution: Prepare, implement, and execute collaborative business plans that align with strategic goals and deliver measurable results. Negotiation & Influencing: Identify alternatives, align on solutions, and negotiate effectively to gain support from all parties, ensuring mutually beneficial outcomes. Managing contracts and agreements: Ability to evaluate, write and interpret contractual agreements to ensure alignment and compliance with applicable legal requirements. What We Can Do For You Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Simply, Fairlife & Topo Chico. Expansive & Diverse Customers: We work with a diversified group of customers which range from retail & grocery outlets, theme parks, movie theatres, restaurants, and many more each day. Skills: Business Planning, Contracts, Influencing, Negotiation, Relationship Management, Supply Chain Operations Pay Range: $169,000 - $196,000 Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered. Annual Incentive Reference Value Percentage: 30 Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target. Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws. The Coca-Cola Company is a global community of passionate employees who are refreshing the world and making a difference every day. Innovation has been at the heart of our story since 1886. It goes beyond new flavors and brands. Learn more about our system and how we’re making an impact. We believe a diverse, equitable and inclusive workplace makes us a stronger and more innovative company. This includes supporting the financial and personal well-being of our employees. Learn more about our benefits. We empower each and every one of our employees across the globe to prioritize their career development by building capabilities, developing new skills, and leaning into new experiences. Learn how we provide support and clarity on defining your own career so you can thrive. We’re glad you’ve chosen to explore your next career opportunity with The Coca-Cola Company. Learn more about our hiring process and pick up tips on how to showcase your experience and skills so you can stand out and thrive.

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