QA Analyst (remote)

Knowledge Services is seeking a remote QA Analyst for a multi-year project through June 2027 (potential for extension) in support of the State of North Dakota. Position may work 100% remotely.
• Role is open to remote applicants however applicants MUST HAVE prior experience within State government (Unemployment Insurance experience preferred)

QA Analyst Responsibilities:

• Job Service North Dakota is seeking a skilled Unemployment Insurance Benefits Quality Assurance Specialist with data migration experience to support the quality assurance efforts for our Unemployment Insurance Modernization (UI Mod) Project.

• This multi-year project aims to enhance the state’s unemployment insurance system.

• The successful candidate will collaborate with the QA Manager to ensure the highest standards of quality assurance are met throughout the project lifecycle

• Data Migration
• Design and develop comprehensive test plans, scenarios, and scripts that are repeatable and adhere to established standards.
• Create and maintain QA artifacts to support testing activities.
• Execute various levels of testing, including functional, integration, acceptance, and regression testing.
• Document software defects and validate their resolution.
• Participate in product design reviews, providing input on functional requirements, schedules, issues, and risks.
• Evaluate and select QA testing tools and methodologies that best fit the project needs.
• Address QA testing-related issues within the project.
• Adhere to specific QA testing standards and guidelines.
• Assist in the development of QA testing plans and cases.
• Create, execute, and maintain test data and test scripts.
• Review test scripts for completeness and accuracy.
• Authors SQL queries, validates data by running queries in the database and verify that the results match the expectations.
• Conduct data verification tests in different environments and ensure successful data migration validation.
• Develop and implement automation scripts for iterative conversion cycles.

QA Analyst Required Skills:

• 5+ years of hands-on experience with Data Migration projects

• At least 5-7 years of experience in quality assurance, particularly in unemployment insurance benefits or similar fields

• Experience in designing and developing comprehensive test plans, scenarios, and scripts

• Proficiency in executing various levels of testing, including functional, integration, acceptance, and regression testing

• Minimum of 2 years of experience in relational database management systems (RDBMS).

• Experience in documenting software defects and validating their resolution

• 3-5 years of experience working in collaborative project environments, including participation in product design reviews

• Excellent analytical skills, including the ability to author SQL queries and validate data

• Strong verbal and written communication skills to effectively collaborate with team members and stakeholders

Preferred:

• Minimum 2 years of experience with Relational Database Management System (RDBMS) with Microsoft SQL Server

• 3-5 years of experience with Agile or hybrid Agile methodologies

• Prior experience working with unemployment insurance systems or similar government programs

• Experience in developing and implementing automation scripts for iterative conversion cycles

• Familiarity with Agile tools like Jira, Trello, Asana, or Azure DevOps

Certification and Education preferred:
• Certified Software Tester (CSTE), Certified Software Quality Analyst (CSQA) ISTQB Certified Tester Foundation Level (CTFL) Certified Software Quality Engineer (CSQE) ISTQB Agile Tester Certification

• Certified ScrumMaster (CSM), Certified Agile Practitioner (PMI-ACP), or SAFe Agilist

• Bachelor's Degree in a relevant field such as Computer Science, IT, or Business Administration

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

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