Insurance Services Specialist - Authorization Specialist - Remote potential post 90 days on site

About the position

The Insurance Services Specialist - Authorization Specialist at Lee Health serves as the first point of access for patients, focusing on insurance verification, authorizations, and financial screening to ensure maximum reimbursement for the health system. This role requires strong communication, analytical, and customer service skills, as well as the ability to navigate complex information systems and medical terminology. The position offers the potential for remote work after 90 days based on performance and includes a competitive salary and benefits package.

Responsibilities
• Complete and assist with insurance verification and authorizations.
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• Conduct financial screening to secure maximum reimbursement for Lee Health.
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• Communicate effectively with patients and insurance entities via telephone.
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• Utilize computer systems to navigate and interpret information from various sources.
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• Prioritize tasks and manage high-volume work queues efficiently.

Requirements
• High School Diploma or Equivalent is required.
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• Less than 1 year of experience in clerical/administrative roles, healthcare insurance, and customer service is required.
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• Familiarity with Epic EMR System is preferred.
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• Excellent communication and interpersonal skills are required.
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• Proficiency in IT/computer skills and basic math skills is required.
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• Knowledge of insurance verification and medical billing is helpful.

Nice-to-haves
• Experience in healthcare insurance is preferred.
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• Familiarity with medical terminology is beneficial.

Benefits
• Tuition reimbursement after one year of employment.
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• Up to 5% retirement match.
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• $1,000 sign-on bonus.

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