Sales Support Representative - Remote

Description:
• The Sales Support Representative-Remote works from home and interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements.
• This position provides customer service support and resolution of non-routine problems regarding client's product or services.
• We accept applications for this position on an ongoing basis. Active Military, veterans, spouses, and family members are encouraged to apply.
• A NEW CAREER POWERED BY YOU Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging?

Requirements: • Military affiliation (active, veteran, spouses, or other immediate family members) • 1+ year of customer service experience • 6+ months of soft sales experience (upselling/recommending products or services, soliciting, telemarketing, etc.) • Must be at least 24 years of age • Open availability • A high school diploma or GED • A quiet, distraction-free environment to work from in your home • Proficiency in fast-paced multi-tasking • Eagerness to learn new technologies • Strong computer navigation skills and PC knowledge • A desktop or laptop to complete PC and internet testing ; A work computer will be provided after hire. • High Speed internet (no wireless/hotspots or satellite) and a smartphone • Must reside in the United States and have a valid U.S. address for residence

Benefits:
• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

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